Ecommerce Encyclopedia

‟Ecommerce is a powerful means to connect the unconnected to global trade” - Arancha Gonzalez

How to find a reliable dropshipping agent?

How to spot a reliable dropshipping agent?

A dropshipping agent plays the role of a middleman connecting sellers to suppliers or vice versa. They provide dropshipping business runners with a wide range of services, including:

  • Sourcing products
  • Checking product quality
  • Ordering and stocking products
  • Labeling and packaging products
  • Shipping products

With reliable agents’ all-in-one help, sellers will be able to put all efforts into a successful promotion strategy. However, not all agents are trustworthy. It’s why sorting the good agents from the bad ones is a must for any sellers before they decide whom to partner with.

How to spot a reliable dropshipping agent? Below are several questions for sellers to ask dropshipping agents before they decide to opt for any.

1. Q1. “Do you have a warehouse?”

A real dropshipping agent always has a brick-and-mortar warehouse. So, ask them for some proofs of where they are stocking products. Don’t work with any agents who don’t have a warehouse.

2. Q2. “How long do your order fulfillment and product delivery take?”

The length of the order fulfillment process varies from agents to agents, usually is somewhere between 1 and 3 days. And, the shipping times offered by different agents are different, usually ranging from 1-3 weeks.

It is, of course, highly recommended to choose those agents that process orders and ship them to customers’ locations in the shortest time, but the costs also matter. So, it is best to go for those agents whose order processing and shipping times are short and come with affordable prices.

3. Q3. “Are the product quality check included in your offer?”

Product sources are often far from dropshipping sellers, so checking the quality is quite costly. However, it is still a must because, at the end of the day, the product quality is what matters most to their customers. So, it is best to have an agent to do that for them.

4. Q4. “What is your return policy?”

Product return is a common issue, so don’t forget to ask the agents this question. The return (& refund) policy had better be straightforward and crystal clear, so its implementation, later on, could be quicker and easier.