Weekly update from ShopBase/PrintBase – Aug 31 – Sep 06, 2021

Thank you for being a part of the ShopBase/PrintBase community. We would like to notify you about some changes

             1. Announcement of Mockup and Description updates for some products

To help merchants create stunning and high-quality product images, ShopBase/PrintBase has changed Mockups and updated the product descriptions for some products. Details are listed as below:

  • Porch Banner: Link
  • New Multi Piece Hoodie: Link

Applicable Time:  from 00:00 (UTC+7), Sep 01, 2021.

For all campaigns created after the above time, New Mockups will be displayed. 

Note: The new description will be updated on the PrintBase Product Catalog after the above time.

              2. Upcoming Holiday Announcement 

We would like to inform you about the upcoming National Holiday on September 02-03, 2021 as below: 

  • Fulfillment service: 

ShopBase/PrintBase fulfillment service will operate during the holiday (September 02-03, 2021). However, the delivery time of some orders (fulfilled in Vietnam) which are placed from 08/28/2021 to 09/02/2021 might be unexpectedly delayed by 1-2 days. We will switch between suppliers as needed to ensure that orders are processed and delivered on time.

  • Customer Support: 

Our customer support team is still fully operational during the holiday. In case you encounter any issues, do not hesitate to contact us via Live Chat or email address: support@shopbase.com for assistance.

Many thanks for your kind attention and for being appreciative of this situation. Wishing you and your family a happy and meaningful holiday!

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Written by

Quinn Vu
Quinn is a Customer Success Agent at ShopBase. She's worked with B2B technology platforms for over 5 years and is passionate about helping businesses scale and grow globally.
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